FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

What are your main products?

We focus on cooler bags and other soft bags, including backpacks, duffel bags, waist bags, lunch delivery bags, tote bags, and drawstring bags of various styles.

Where is your factory? How can I visit your factory?

Our factory is located in Xiamen City, Fujian Province, China. Our factory is only 10 minutes away from Xiamen Airport.

Can you send me a sample? And how much does it cost?

Of course, inventory samples are free, you only need to bear the freight, and provide your express account to our sales team to collect the freight. Please send us an inquiry for customized samples; the lead time for samples is 5-7 days.

How long is your production lead time?

45 days for stock orders and 30 days for custom orders.

Are you a factory or trading company?

We are an OEM&ODM factory and exporter specialized in manufacturing soft bags since 2004.

How is your factory doing in terms of quality control?

"Quality first." We always attach great importance to quality control from beginning to end. We provide pre-production samples before mass production.  Final inspection before shipment.

What’s your MOQ?

The MOQ for custom orders is 1000 pcs.

Can I choose the customized color I like?

Yes. You can choose any color you want. And it's free.

What is your production capacity and how do you ensure that my goods can be delivered in time?

Our factory covers an area of about 6,000 square meters, has 150 skilled workers, and has a monthly production capacity of 2 million bags.

Who are your world brand customers?

LALAMOVE, Sail, Hu-friedy, Accentcare, Disney and so on.

What certificates do you have?

We have obtained factory inspection certificates of GRS, BSCI, TUV  ISO 9001.

What are the necessary details to tell us to get an accurate quotation?

Material, size, color, logo, profile, imprint size, imprint method, quantity and any other requirements.

What are your payment terms?

T/T payment at sight, repeat orders can be negotiated.